I am a waiter. Every time I greet a table, the first thing I ask them is whether they would like sparkling, tap or flat water for the table. About half the time I get this response..."Oh, we'll just have some flat water." Now, I'm thinking, okay...I know that what you meant to say is that you just want tap water...the "just" is the key word in that sentence. So, I have to ask, "you want a bottle of FLAT water or you just want regular TAP water?" "Oh, just tap water thanks." What is so confusing about this question? I give you three options....sparkling, tap of flat water. Which one do you want? It's a very simple question....what is wrong with people? I'm just sick of repeating myself. I feel like I'm just going to start bringing people a bottle of flat water no matter what they ask for. They can learn the hard way.
Get it together people!
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Thats coz many folks are not aware of these terms. They may not be from US and have made it to your restaurant chasing the American Dream. So its your job to deal with all kinds of customers, and I agree, at times you can guess their choice our of experience.
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